Nepean Valley Funerals Testimonials

 

Nepean Valley Funerals Testimonials

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Thank you Young

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Dear Jim and Janet

The family and I just wanted to pass on our absolute appreciation for yesterday and for everything you have done for us over the past week.  I don’t think you could have made it any easier or supported us anymore than you did.  We felt like a weight had been lifted off our shoulders from the moment we spoke with Jim last Monday morning, and every step in between has been smooth and easy. Your service was compassionate and we really felt like you became apart of our family through everything.  We cannot thank you enough.

Thank you, Priscilla Warden

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Dear Jim and Janet

The family and I would like to thank you once again for the compassionate and dignified service you provided yesterday for dad’s funeral.  Your professionalism and personal touches to the day were more than we could have hoped for.

Kind regards, Maria Clarke, Marcia Davies and family

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Thank you Moore

Thank you Constable

Thank you Horvath Jnr

Thank you Edmonds

Thank you Roan

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Thank you Eve

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Jim and Janet were extremely helpful throughout the whole process.  Their professionalism and understanding of our religion and culture was amazing and we couldn’t have asked for a better service.  Thank you both for your compassion, and your help, support and understanding through such a difficult time.  The service was beautiful and we have achieved closure because of how smooth everything was before, during and after the process.

Even though we’ve lost a loved one, we have gained great friends through Jim and Janet.
All our love, Max and Vanessa.

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Jim and Janet are two of the most helpful, personable yet professional people I have had the pleasure of meeting.  They made the whole process of organising my mother’s service as well as all the incidentals from flowers to recommending a wonderful Celebrant and submitting all the necessary paperwork as stress free and quick as possible.  Always only a phone call away and answering all my questions without any hesitations. I cannot recommend Nepean Valley Funeral Service highly enough to anyone who needs an easy to deal with, family oriented company to look after you at one of the most difficult times in anyone’s life.
Julie Davis

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Thank you so much, Jim and Janet for everything regarding the passing of our Dad, Gordon.  Having to travel interstate to arrange his funeral you were a blessing sent to us.  From the first phone call to the end with his ashes to be sent overseas nothing was left to chance.  You’re organising skills and attention to detail was incredible.  With all his wishes treated with respect your local knowledge was full of insight and respect not only to my Husband and me but reaching out to all our extended family and friends.  With the feeling of security all was safely in your hands with ongoing support through out.  Giving us the chance as a family to grieve, that meant a lot to our family.  I hope you realise what an exceptional service you give in such a sad time in our lives.  Jim and Janet you are amazing and so caring.  Once gain thank you so much.
Peter and Sandie

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Galea testimonial

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Hi Jim,
On behalf of the whole family I would like to pass on our sincere thanks to you, Janet and all your staff for the excellent service we received during the recent passing of our father, grandfather and great grandfather, John.  From our initial phone conversation I knew that we were in good hands.  Your ability to help get everything organised from the flowers, mass booklet and music made my job so much easier.  This type of help is invaluable when you are going through the grieving process.

The support you and your staff provided to our various family members on the day of the funeral to ensure that all aspects of the service went according to plan and was conducted with dignity and respect for dad, is truly appreciated.

I am so glad I chose Nepean Valley Funerals as I know dad would have been pleased with his send off and agreed with my choice.

So once again Jim, please accept my sincere thanks for all that you have done and please pass this on to all your staff.

Feel free to use this email in your testimonial page so others can hear about the exceptional role you play at a difficult time.

Kind Personal Regards,
Rick Steltenpool

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Dear Jim and Janet,
Just wanted to sincerely thank you for doing Dad’s funeral yesterday.  Everything went off smoothly and your caring compassionate help at a very difficult time was so appreciated.  Thanks for organising everything behind the scenes so everything was calm and peaceful just the way we wanted it.  Your attention to detail was great in attending to our requests.  You helped make the day a wonderful celebration of Dad’s life.  We also value the way you communicated so well with us during the whole process keeping us well informed and making caring for Dad your highest priority with such a lovely caring attitude.
Thank you,
Barbara

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Dear Jim and Janet,
I just wanted to thank you both on behalf of my brother, Mark and sister, Leah, for arranging our dad’s, Dieter’s, funeral.  We are very grateful for your professional and light hearted guidance with this as we were all unfamiliar with how to make the arrangements.  From the moment we met you, we knew we had called the right person.  You helped with everything from the hospital to the chapel and made a perfect suggestion about the celebrant, David.
Kind regards,
Corinne Feldmann

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 Thank you card Yalden Family

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Thank you so much Janet and Jim for organising the funeral today for… my Dad’s passing.  Your compassion and professionalism made the day so special for us.  You both did all the hard work and we attended today without a worry in the world as you had it all sorted.  Your suppliers, singer, organist, stationery provider are fantastic and they were so professional and lovely to deal with.  You let us focus on what was important today and that was my Dad.  Words can’t express the gratitude we feel for everything you have done.  Thank you just isn’t enough.  Love from Rita and the family xxxx.

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Thank you card Bachour Family

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 Thank you card Hick Family

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Dear Jim and Team,
I just wanted to thank you so much for all of your support and assistance.  I really don’t think I could of done it without your guidance.
Regards, Cathy xx

Finalist

 

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Grief has no timetable and there is no rule book. It is very different for each one of us. This International Widows Day, our special thoughts and prayers are with those trying to navigate the difficult path of "their new normal."
#InternationalWidowsDay #griefandloss #support
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COVID-19 FUNERAL SERVICES UPDATE.

From Sunday 14th June, effective immediately, the NSW Government removed the restriction on Funeral services, memorial services and after funeral gatherings from the general limit of 50 people, to instead ensure that all venues apply the one person per four square meter rule for all indoor services, with extra mourners being able to gather outside and view the service on monitors, where they are available. Social distancing guidelines of 1.5 metres between people MUST continue to occur whilst outside at all venues, including ALL burial services. As per Government regulations, you will be asked to supply your name and contact number before being permitted to attend a service, for tracing purposes.

Along with everyone, whilst we welcome the further easing of restrictions, it is important for everyone to have a clear understanding that for all indoor services, the number of people able to attend inside will be dictated by the size of the individual venue, as per the one person per four square meter rule. Effectively, this means that there is no change to the number of mourners allowed indoors, as this rule has been in place for several months now.
The changes have allowed for extra mourners to be able to gather outside these venues, and at burial services, providing that social distancing is maintained at all times. Please note that some venues have placed their own restrictions on numbers outside, to ensure that social distancing can be maintained in their available space. Free recordings and live streaming is available at many venues, or it can be arranged on your behalf where these services are not available.

Right through this pandemic, we and our team have been here to support all of our families through what has been a very difficult period, and like always, we will continue to do so with care and compassion. It is important that if you are in need of our services, or you have any questions about these latest changes, to contact us on 4722 8222 and we will gladly answer any questions, provide you with guidance, advice, and information about the individual numbers at all of our churches, chapels and other service facilities.
Best wishes to everyone,
Jim & Janet.
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Something that we have all come to realise, and especially during these times 🙏 ... See MoreSee Less

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1 month ago

Visa Vigneswaran

Dear Jim and Jane,
Thank you for your professionalism and for everything you and your friendly staff did for my mum Parameswari Sivakumaran's funeral. We are grateful for the wonderful way in which you and your team handled the cremation followed by the collection of ashes at Pinegrove and obtaining death certificate with multiple certified copies by the JP. Everything went well and smooth given the Pandemic situation. I greatly appreciate that you were able to organize the pallbearers as that part was too stressful for us to deal with at that time.

From meeting you for the first time, couple of years ago in planning the funeral, to collection of mum from the hospital, assisting us with her dressing, contacting the florist for our requested wreaths with flower choices, to give mum a dignified funeral as per her and our wishes, you and your team were absolutely sensitive, supportive and caring in accommodating our cultural believes and needs.

It really did make a tremendous difference to our family that we were being looked after by someone with genuine integrity and humanity.

God bless you🙏🙏

With kind regards, Visa and Vicky
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