What do to when someone dies

Information

What to do when someone dies?

When someone dies in a hospital or nursing home.

Most people in Australia die either in a hospital or nursing home. When this happens, the director of nursing, sister or nurse in charge will help you with the formalities and will make arrangements for the doctor to issue the death certificate.

If your loved one wished to be cremated, you need to notify the hospital or nursing home sister immediately, as additional certificates will need to be prepared by the doctor. Early advice of this decision will save possible and unnecessary delays.

Please contact us as soon as possible so we can begin liaising with the nursing home or hospital to make the necessary arrangements. We are available 24 hours, 7 days a week.

When someone dies at home

If a relative or friend passes away in their home and the death was expected, the first person to contact is the doctor of the deceased. If the doctor has treated the deceased in the past six months and the doctor can confirm the cause of death, a death certificate will be issued.

The next step is to contact us. We can arrange for the deceased to be transferred into our care and attend to the other funeral arrangements on your behalf.

Unexpected death

If the death was unexpected it is possible that the Coroner may wish to conduct a post mortem.

In any case, you should call an ambulance immediately. Once the ambulance crew arrives at your home they will either contact your family doctor or the Police.

We will offer advice on who to contact and the procedures involved. It is important to note that much of the funeral arrangement process can be carried out prior to the completion of the coroner’s role and it is important that contact be made with us as soon as possible. We will then liaise with the coroner regarding when the funeral can be held.

How much does a funeral cost?

The cost of a funeral depends on many factors. There are three main components to consider:

  1. Funeral Directors Charges – service fee
  2. The cost of the coffin or casket: This depends on your selection, as they do differ in price. We can assist you in choosing a coffin or casket in accordance with how much you wish to spend or what you consider is appropriate.
  3. Disbursements: There are a number of expenses related to the funeral arrangements, including the death certificate, crematorium or cemetery fees, floral tributes, clergy and funeral notices.

We will provide a written estimate as a guide to the total cost of the funeral.

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Luddenham Uniting Church

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This evening, we write this post as a result of an article that was published in today's edition of the Daily Telegraph.
We don't intend to go into detail, other than to say that it had nothing to do with our company in any way. However, we believe that in view of the content, a few things need to be clarified, to reassure all our clients, families and indeed the general public of our position on a few points.
Nepean Valley Funerals is a Local, Family owned business, owned and operated by our Family. We have a strict code of conduct and ethics that is adhered to at all times by us and our staff. We never have, nor would we ever even consider to solicit doctors, aged care facilities or anywhere else to try and attain your business. This sort of activity goes totally against all our personal and professional beliefs and conduct and ethics standards. We believe that every family should have the right to choose a funeral director of their choice, who they're most comfortable with, and to do so without influence. This is not a job to us, it is our vocation, a privilege to care for our families and the loved ones that they have lost with the utmost dignity, respect and compassion at all times. A funeral director should always be a trusted professional, a person that you can turn to for help in your time of loss, and we take great pride in being those people.
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